Shipping policy

Vintera Arts
Effective Date: June 2026

At Vintera Arts, we are committed to delivering your orders safely and efficiently. Please review our Shipping Policy below.

1. Order Processing

Orders are processed within 1–3 business days after order confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Processing times may be extended during peak seasons, sales events, or due to unforeseen circumstances.

2. Delivery Areas

We currently offer shipping throughout Pakistan. Delivery availability may vary depending on your location and courier service coverage.

3. Estimated Delivery Time

Major Cities: 2–5 business days
Other Cities & Remote Areas: 3–7 business days

Delivery times are estimates and may vary due to weather conditions, public holidays, courier delays, or other factors beyond our control.

4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout.
Promotional offers such as free shipping may be available from time to time.

5. Order Tracking

Once your order has been shipped, tracking information will be provided where available. Customers can contact us for shipping updates.

6. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

Vintera Arts shall not be responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete shipping information provided by the customer.

7. Delivery Delays

While we strive to meet estimated delivery times, delays may occur due to:

Weather conditions
Public holidays
Courier service disruptions
Remote delivery locations
Events beyond our reasonable control

Vintera Arts is not liable for delays caused by third-party courier services.

8. Damaged or Lost Shipments

If your order arrives damaged or if you believe it has been lost in transit, please contact us within 48 hours of receiving the package or expected delivery date.

Please provide: